FAQs

Yes. We provide individual, couples, and family therapy, as well as support for children and adolescents. Your Care Coordinator can help determine the best therapist and approach for your situation.

No. Our therapists provide psychotherapy and mental health counseling. If medication is needed, your therapist can refer you to a licensed psychiatrist for evaluation.

All Therapy at Night sessions are provided via secure, HIPAA-compliant telehealth. This allows for flexible scheduling while ensuring privacy and safety.

We recommend being in a private, quiet space where you can focus fully. Driving is not advised during video sessions.

No. All sessions are confidential and not recorded unless explicitly agreed upon for specific purposes (e.g., therapy supervision).

Sessions require a private space and stable internet connection. If video is not possible, phone sessions may be considered in certain circumstances.

All sessions take place on our secure telehealth platform. Alternative platforms may only be used in special cases approved by your therapist.

Yes. Therapy at Night gift certificates can be purchased for sessions. Contact us for details.

We operate on a self-pay model due to late night and early morning scheduling. Some insurance plans may offer out-of-network reimbursement, and our team can assist with documentation.

Some therapists participate in our Income-Sensitive Rate Adjustment Program. Availability is limited, so please ask your Care Coordinator.

No. Therapy at Night is not an emergency service. If you are experiencing a mental health crisis or suicidal thoughts, call 911, go to your nearest hospital emergency room, or contact the 24/7 Suicide and Crisis Lifeline at 988.